Showing posts with label data access charges. Show all posts
Showing posts with label data access charges. Show all posts

Thursday, October 7, 2010

Extra Money for Verizon Wireless Customers

If you are a Verizon Wireless customer you may be getting a refund. Verizon Wireless has been ordered by the Federal Communications Commission (FCC) to pay up to $90 million in refunds to cell phone customers who were changed for internet access or data usage over the past few years.

Last year the FCC asked Verizon Wireless about the $1.99 a megabyte access fee that appeared on bills of cell phone customers who didn't have a data plan but accidentally initiated data or internet access by pressing a button on their cell phones.

The issue affects approximately 15 million customers who will receive credits between $2 - $6 on their October or November cell phone bills. Customers who are no longer Verizon Wireless customers will receive refund checks.

Verizon stated that it no longer charges fees when a customer accesses data services but shuts it off quickly.

If you were affected by this, check your statement. If you have not received a credit on your October or November bill, contact Verizon Wireless to find out the reason.